twid Terms of Service

Last Modified: June 18th, 2025

Please read these Terms of Service (collectively with twid's Privacy Policy the “Terms of Service”) fully and carefully before using www.twidpay.com (the “Site”) and the services, features, content or applications, including the twid mobile application (the “Application”), offered by Twid Rewards Global Private Limited, d/b/a twid (“twid”, “we”, “us” or “our”) (together with the Sites, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Services.

  1. Acceptance of Terms of Service:
    • By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, Mobile Site or using the Mobile Application, you agree to these Terms of Service and all other operating rules, policies and procedures that may be published from time to time on the Site or Application by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.
    • Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.
    • These Terms of Service apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.
  2. Eligibility: You represent and warrant that you are at least 13 years of age, provided that if you are under 18 years of age, your use of the Services is subject to requirements of parental consent. If you are under age 13, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party.
  3. Registration: To sign up for the Services, you must register your mobile number. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person's user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from government authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
  4. Content:
    • Definition. For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).
    • User Content. All Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.
    • Notices and Restrictions. The Services may contain Content specifically provided by us, our brands, partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.
    • Use License. Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for other than purposes of using the Services is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.
    • License Grant. By submitting User Content through the Services, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Site, the Application, the Services and our (and our successors' and assigns') businesses, including without limitation for promoting and redistributing part or all of the Site, the Application or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your Account or the Services. You also hereby do and shall grant each user (including any brands that post content to the Services) of the Site, the Application and/or the Services a non-exclusive, perpetual license to access your User Content that is available to such user through the Site and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content, including after your termination of your Account or the Services. For clarity, the foregoing license grants to us and our brands and users does not affect your other ownership or license rights in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.
    • Availability of Content. We do not guarantee that any Content will be made available on the Site, the Application or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all and (ii) to remove or block any Content from the Services.
  5. twid Application License:
    • License Grant. Subject to your compliance with the terms and conditions of these Terms of Service, we grant to you a limited, non-exclusive, non-transferable license, without the right to sublicense, to download and install the Application on devices that you own and control and run such cop(ies) of the Application solely for your private, personal, non-commercial use. Furthermore, with respect to any Application downloaded through the Google Play Store or iTunes App Store, you will only use such application as permitted by the “Usage Rules” set forth in the Google Play Store and Apple App Store Terms of Service. We reserve all rights in the Application not expressly granted to you in these Terms of Service.
    • User Content. All Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.
    • Restrictions.Except as expressly specified in these Terms of Service, you shall not (i) copy or modify the Application, including, but not limited to adding new features or otherwise making adaptations that alter the functioning of the Application; (ii) transfer, sell, rent, lease, distribute, sublicense or otherwise assign any rights to, or any portion of, the Application to any third party; or (iii) make the functionality of the Application available to multiple users through any means, including, but not limited to distribution of the Application or by uploading the Application to a network or file-sharing service or through any hosting, application services provider or any other type of service. The Application contains trade secrets, and in order to protect those secrets you agree not to disassemble, decompile or reverse engineer the Application, in whole or in part, or permit or authorize a third party to do so, except to the extent such restrictions are expressly prohibited by statutory law. You will comply with any technical restrictions in the Application that allow you to use the Application only in certain ways
    • Updates and Upgrades; No Obligation. We are not obligated to maintain or support the Application, or to provide you with updates, upgrades or services related thereto. You acknowledge that twid may from time to time in its sole discretion issue updates or upgrades to the Application. You agree that the terms and conditions of these Terms of Service will apply to all such updates or upgrades.
  6. Rules of Conduct:
    • As a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity in connection with the Services.
    • You shall not (and shall not permit any third party to) either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content on or through the Service, including without limitation any User Content, that:
      • infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty;
      • you know is false, misleading, untruthful or inaccurate;
      • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;
      • constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
      • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party;
      • impersonates any person or entity, including any of our employees or representatives; or
      • includes anyone's identification documents or sensitive financial information.
    • You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers') infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or “spam” on the Services; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; (vi) harvest or scrape any Content from the Services; or (vii) otherwise take any action in violation of our guidelines and policies.
    • You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.
    • You shall not use your mobile device to create AND/OR access multiple accounts with twid.
    • We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.
  7. Third Party Services: The Services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.

  8. Opt-Out of twid Notifications and Alerts: By default when you register with your mobile number on twid, you have Opted-In to receive information through app notifications and SMS on fashion shopping as per your preference, store offers etc. You can stop all type of communication by the Application easily by writing to us at [email protected] with you name, registered mobile number and reason for opting-out.

  9. Information Obtained by twid:
    User Provided Information:
    The Application obtains the information you provide when you download and register the Application.When you register with us and use the Application, you generally provide (a) your name, email address, phone number and other registration information; (b) transaction-related information, such as when you make purchases, upload a bill, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application, such as contact information and project management information.We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.
    Automatically Collected Information:
    In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, circle of the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

  10. Real time location information of the device: When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.

  11. Device camera access: The app needs permission to access the customer's device camera inorder to capture and upload bill images. Uploading bill images gives you the cashback. Access to your photo library is required only for you to store your own bill copies or upload any images that you want to share. We do not read or access any of your photos. Only you initiate what needs to be uploaded to twid.

  12. SMS Information: When you sign-up on twid, we ask you to give access to your SMS. twid is an SMS rewards tracker and only reads transaction SMS to automatically add reward points basis your recent transactions at offline partner merchant. We DO NOT read personal SMS, and cannot access any login/password details
  13. Phone access: Phone access is taken only in case you want to call the respective stores to enquire about their sales or products etc. No one can call you back.

  14. Termination: We may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your Account. If you wish to terminate your Account, you may do so by following the instructions on the Site or through the Services. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  15. Warranty Disclaimer:
    • We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding:
      • which users gain access to the Services;
      • what Content you access via the Services; or
      • how you may interpret or use the Content.
    • You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services or the third party products purchased through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.
    • THE SERVICES AND CONTENT ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.
  16. Indemnification: You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to your use or misuse of, or access to, the Services, payment at third party merchants, Refund and Cancellation, Content, or otherwise from your User Content, violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defences.

  17. Limitation of Liability: IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE LESSER OF (A) THE AMOUNT PAID FOR THE APPLICABLE PURCHASE GIVING RISE TO THE LIABILITY OR (B) INR 500.00.

  18. Governing Law and Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of India. You agree that any dispute arising from or relating to the subject matter of these Terms of Service shall be governed by the exclusive jurisdiction and venue of the Delhi, India.

  19. Modification: We reserve the right, in our sole discretion, to modify or replace any of these Terms of Service, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or the Application or by sending you notice through the Services, via e-mail or by another appropriate means of electronic communication. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes.

  20. User Registration: When using our services through any of our partner networks or directly, the user agrees to allow registration on twid platform by passing their mobile number, name, location etc as information from the partner site/app to twid's platform including but not limited to App, PWA, Mobile Site, Website etc. for the purpose of payment, purchases or points redemption.
    Twid's responsibility in relation to your use of twid services shall be limited to processing your payments and settling to the third Party merchant. twid shall bear no responsibility or liability whatsoever in respect of any matter arising from or in connection with products and/or services provided by the third party Partner. You shall direct any dispute or complaint in respect of the products and/or services to the relevant third party merchant. Additional Terms with respect to the specific promotional offer/campaign shall apply in addition to these Terms and Conditions.

  21. Availability: Twid does not warrant that the service from this site or payment at third party partners will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify Twid, its third party partners, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

  22. Payment Policy:You shall be solely responsible for compliance of all applicable laws including those in India for making payments to/using Twid Rewards Global Private Limited (twid). You shall be liable to make full payment as displayed towards services or products to be taken/bought from the site/app of our partner where twid is integrated.
    While availing any of the payment method/s available on the Platform, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
    1. Lack of authorization for any transaction/s, or
    2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or
    3. Any payment issues arising out of the transaction, or
    4. Decline of transaction for any other reason/s
    5. Decline of transaction for any other reason/s
    6. 5. Server downtime or failures and any other reasons thereof
    All payments made against the purchases/services on Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Platform will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Platform.
    User's arrangement with Issuing Bank:
    1. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the user (You) and the respective Issuing Bank and payment instrument issuing company.
    2. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between User and the respective Issuing Bank.

  23. Cancellation and Refund Policy:
    1. You acknowledge that your cancellation, or attempted or purported cancellation of an Order shall be as per the terms and conditions of the third party merchant. we will not be responsible or assume any liability, whatsoever.
    2. In the event You have provided incorrect particulars, e.g., contact number, delivery address etc., or that You were unresponsive, not reachable or unavailable for fulfillment of the services offered to You, You will not be eligible for any refunds.
    3. No replacement / refund / or any other resolution will be provided without third party merchant's permission.
    4. All refunds shall be processed in the same manner as they are received, unless refunds have been provided to You in the form of credits, refund amount will reflect in your account based on respective banks policies. For refund to be initiated, the third party merchant used by you should initiate a refund request with us. Refund TAT is between 5 to 10 days. Once a refund is initiated, twid will generate ARN that you can use as a reference to check with your issuing bank through which the payment was made.

  24. Terms and Conditions for Cashback Utilisation:
    1. USING YOUR Cashback
      • These terms and conditions (together with any relevant and referenced documents, including the Twid site terms of use) set out the terms relating to the redemption of Cashback. The details of the promotional Cashback will be set out in the description of the specific promotion and the specific terms and conditions for the Cashback. Please note that our standard terms and conditions of sale apply to any orders placed using the voucher. The Twid site terms of use also apply when using our site.
      • By confirming your order using the Voucher, you are accepting these terms and conditions. Any terms that you seek to impose for the order for Cashback through this site will not form a part of any contract between Twid. Please read these terms and conditions carefully before confirming your order. If you have any queries on these terms, please contact us before ordering using a Cashback Voucher.
      • To the extent that there is any conflict or inconsistency between these terms and conditions and the Privacy Policy, the following order of precedence will apply:
        Product terms and conditions of sale
        Promotional Cashback Voucher terms and conditions;
        Twid site terms of use;
        Privacy Policy.

    2. TERMS RELATING TO THE REDEMPTION OF Cashback VOUCHER
      • How to Redeem Cashback Voucher
        • You must apply the code shown in the Coupon section when placing your order online during checkout.
      • Only one Cashback code can be used per order.
      • You cannot use a Cashback Voucher with any other sales Cashbacks or promotional offers unless the specific terms relating to the Promotional Cashback Codes state that you can combine the Promotional Cashback code with other offers.
      • Cashback Vouchers can only be used ONCE per customer unless clearly stated.
      • The Cashback Voucher will expire on the date specified in the specific terms relating to the Cashback Voucher, or before the availability, which Twid will notify you via the Twid site. You cannot use the Promotional Cashback Voucher after this date.
      • Our standard terms and conditions of sale apply with respect to any orders placed using Cashback Vouchers. The Twid site terms of use also apply when using our site.
      • Twid reserves the right to vary or discontinue the Cashback Voucher scheme at any time.
      • The minimum amount to redeem the Cashback voucher is Rs.1000.

    3. OUR RIGHT TO REVISE THESE TERMS AND CONDITIONS
      • Twid has the right to revise and amend these Cashback terms and conditions to reflect changes affecting our business, technology, payment methods, relevant laws and regulatory requirements, and our site's capabilities.
      • Twid reserves the right to change the condition of usage of the Cashback i.e.; Minimum Order Value, Part release of Cashback, Applicable merchants, Applicable product.
      • Twid will always have the sole and final discretion in identifying a purchase as a qualified Purchase for utilizing the cashback offer.
      • You will be subject to the policies and terms and conditions of sale at the time that you use your Cashback Voucher unless any change to those policies or these terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).
      • Twid reserves the right to reclaim rewards in the event of any suspicious activity.
      • Twid reserves the right to extend, cancel, discontinue, withdraw, change, alter, or modify the terms and conditions at its sole discretion without notice.

  25. Additional Terms and Conditions:Our Merchant/Bank partners additionally can have their own individual terms and conditions.

  26. Miscellaneous:
    • Entire Agreement and Severability. These Terms of Service are the entire agreement between you and us with respect to the Services, including use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder
    • Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
    • Assignment. These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.
    • Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.
    • Notices. Unless otherwise specified in these Term of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to [email protected]
    • No Waiver. Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.
    • Headings. The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.

Contact You may contact us at the following address:
Twid Rewards Global Private Limited.
CIN: U74999DL2015PTC289041 Corp Address: 415, 4th Floor, 1st Block,
2nd Main, RT Nagar, Bangalore - 560032
E-mail: [email protected]

Effective Date of Terms of Service: 18/06/2025